All items are made to order specifically for you.

Because of this, we do not accept returns or exchanges for incorrect sizing, change of mind, or ordering mistakes.

We strongly recommend reviewing your order and size selection carefully before completing your purchase.

Defective or Damaged Items

If your item arrives defective or damaged, don't hesitate to get in touch with us within 30 days of delivery.

Include:

• A brief description of the issue

• Photos showing the problem

Once reviewed, we will arrange a replacement or refund if the issue is confirmed.

Lost Packages

If your order is lost in transit, please contact us within 30 days of the estimated delivery date so we can review and assist.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

Orders returned due to:

•  Incorrect shipping information

• Failed delivery attempts

• Unclaimed packages

will require additional shipping fees for reshipment.

Items unclaimed after 30 days may not be eligible for reshipment.

Final Sale

All sales are considered final unless the item is defective or damaged.

Contact

For any issues, please contact:
hello@omarzrobles.com

By accessing this website and purchasing from Sostre Shots, you agree to the following terms.

All products are made to order and subject to availability. We reserve the right to update, modify, or discontinue products at any time without prior notice.

Prices are listed in USD and may change without notice. We are not responsible for pricing errors, typographical mistakes, or inaccuracies in product descriptions or images.

Orders may be refused or canceled at our discretion, including cases of suspected fraud or incorrect information.

All content on this site, including images, photography, and design, is the intellectual property of Sostre Shots and may not be used, reproduced, or distributed without prior written permission.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances beyond our control.

By using this site, you agree to provide accurate and current information when placing an order.

For any questions, please contact:
hello@omarzrobles.com